This Privacy Policy outlines how we collect, use, share, and protect your information when you access or use our website from the United States or Canada. By using our site, you acknowledge your understanding of and agreement to the practices described herein.
1. Information We Collect
We gather different types of information to fulfill your requests and enhance your user experience, including:
Personal Identifiable Information: When you place an order, create a user account, or interact with our services, we may collect details such as your full name, email address, phone number, shipping address, and payment information. This data is essential for processing transactions and maintaining your account.
Browsing and Usage Data: We automatically collect information about how you interact with our website, such as the pages you visit, products you view, search queries you enter, and the duration of your sessions. This data is collected through cookies and similar tracking technologies to understand user behavior.
Voluntarily Shared Information: Any additional information you choose to provide, such as product feedback, comments, or responses to surveys, is also collected and stored.
2. How We Use Your Information
Your information is used for legitimate business purposes that align with your interactions with our site, including:
Processing, fulfilling, and delivering your orders accurately and efficiently.
Managing your user account, addressing your inquiries, and providing responsive customer support.
Sending you important updates related to your orders, account status, or changes to our services.
Personalizing your experience by displaying products, recommendations, or content tailored to your interests.
Analyzing user behavior to improve our website functionality, service quality, and product offerings.
3. Who We Share Your Information With
We only share your information with third parties when necessary to support our business operations, and we ensure that such sharing is done responsibly:
Service Providers: We may share your information with trusted third-party partners who assist us in running our business, such as payment processors (to handle transactions), shipping carriers (to deliver orders), and marketing service providers (to manage personalized communications). These partners are only permitted to use your information to perform the services they provide on our behalf and are prohibited from using it for other purposes.
Business Transitions: In the event of a merger, acquisition, sale of assets, or other business transition, your information may be transferred to the new entity as part of the business assets. We will notify you of any such transfer via our website or email.
Legal Requirements: We may disclose your information to law enforcement agencies, government authorities, or other third parties if required to do so by law, court order, or regulatory mandate, or if we believe such disclosure is necessary to protect our rights, your safety, or the safety of others.
4. Cookies and Tracking Technologies
We use cookies—small text files stored on your device—to enhance your website experience. Cookies help us remember your preferences (such as language or display settings) and track how you use our site, which enables us to improve functionality and personalize content. You have the right to control cookies through your browser settings: most browsers allow you to block, delete, or disable cookies, though doing so may limit certain features of our website.
5. Data Security
We take the security of your information seriously and implement reasonable technical, administrative, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. However, it is important to note that no method of data transmission over the internet or electronic storage is 100% secure. As a result, we cannot guarantee absolute security, but we continuously strive to maintain the highest level of protection possible.
6. Your Privacy Rights
You have certain rights regarding your personal information, and we make it easy for you to exercise these rights:
The right to access and review the personal information we hold about you.
The right to request correction of any inaccurate or incomplete personal information.
The right to request deletion of your personal information, subject to applicable legal requirements.
The right to opt out of receiving marketing emails from us (you can do this by clicking the “unsubscribe” link in any marketing email or contacting us directly).
To exercise any of these rights, please contact us using the information provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technological advancements. When we make updates, we will post the revised policy on this page along with a new effective date. Your continued use of our website after the updated policy is posted constitutes your acceptance of the changes. We encourage you to review this policy regularly to stay informed about how we protect your information.
8. Cross-Border Data Transfers
Our company is based in the United States. If you are located in Canada or any other country outside the U.S., your personal information will be transferred to and processed within the United States. By using our website, you acknowledge and understand that your information may be processed in countries with data protection laws that differ from those in your country of residence.
To ensure your information receives adequate protection, we use contractual agreements and technical security measures with our service providers that align with applicable data protection laws, ensuring a comparable level of security for your personal information.
Canadian customers who wish to request access to, correction of, or deletion of their personal information—consistent with applicable Canadian privacy laws—may contact us at
[email protected].
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at
[email protected].
